Tenille Meyer

My second request got approved for the same weekend; may have been an oversight from the parent company, FractionalToys. After the confusion was cleared up to adjust the prices, it was smooth sailing from there. Nice clean and newer camper. Everything worked. The pick-up was welcoming and easy, the staff explained things well and in detail. The drop-off, fast and less than warm, the staff may have been busy. Would use as a second choice after private rental due to less flexible dates/rates.

We very much enjoyed staying in the Kingsport Travel Trailer. Everything was neat, clean and worked well. Brian was VERY helpful when he brought the trailer to our destination, explaining everything we needed to know. We would certainly do business again with Fractional Toy and plan to next year.

We were very pleased with the personal service given us by Rick and his staff. The trailer was very clean and in great condition. We hardly knew it was behind us it towed so well. We had talked about buying another camper trailer. But with the outstanding service and near new trailers for rent at these prices. We will rent from Rick and staff. Thank you Rick for making our week a great experience. Arden

The camper was a great value for the money! The only thing that I would definitely do differently is give the renters a list as to how things should be cleaned upon return. We were just told things needed to be wiped down, but upon inspection after returning there were streaks and fingerprints on the microwave so they charged us $50! I would have been much more diligent about cleaning if I had a guideline... But it was fairly casual in the mention. All in all- a good experience though!

Trailer was in great shape at check out. Not labeled a Kingsport, rather a Trailmaster, but the model was the same and it was the exact trailer with regard to size and floor plan.

We would have appreciated a users' manual just to make sure we were working the operating systems correctly and to have some sort of troubleshooting guide in the event of a problem. Didn't need it during our trip, but nice to have for neophyte trailer renters.

A more detailed contract would have helped us understand the cleaning clause and associated fee. Renters are expected to "clean" the shower, toilet, sink, stove, refrigerator with cleaning supplies rather than just wipe down all surfaces. Otherwise the cleaning fee is imposed ($50, which seems reasonable).

Overall a good rental experience.

Very helpful, good customer service.

Really everything was great. I was very disappointed to find a regular fridge in the camper. This is a strong reason we rented a hard side trailer i never thought to double check. Leason learned. I would rent from Rick again.

What a great experience!!! Rick upgraded my camper and was very easy to get a hold of. Can't Wait to rent from him again :)

Camper was very clean. Rick was very prompt with responses. Everything went smoothly overall We will definately rent from him again.

This was our first rental and it was great! This was an easy process, our family loved it and we'll do it again!

Rick was great to work with in the rental of his camper. I would and will be working with him again. Again thank you Rick. Sincerely Kevin

Rick was great to work with - very accommodating! And the camper was great - very clean! I would HIGHLY recommend renting a camper from Rick.